Customer Story

Recovery Unplugged
Left Salesforce.
Here's Why.

A multi-location, music-based treatment leader chose Dazos. Watch their story in their own words.

See What Dazos Can Do for Your Program Watch the Series
Multi-location treatment Salesforce replacement Their words, not ours
The Real Cost of Salesforce — Recovery Unplugged
The Full Series

Watch the Recovery Unplugged Story

From the evaluation to the decision — their leadership team shares the full picture, chapter by chapter.

I was 100% Wrong about Salesforce
Chapter 1
I was 100% Wrong about Salesforce
Recovery Unplugged's leadership gets candid about why they were convinced Salesforce was the answer — and what changed their mind.
The Real Cost of Salesforce
Chapter 2
The Real Cost of Salesforce
Beyond the license fee: developer retainers, broken workflows, and the true price of forcing a generic CRM into a behavioral health operation.
The Purpose of Building Software
Chapter 3
The Purpose of Building Software
What it actually means to build software for a specific industry — and why that distinction matters more than any feature list.
Let's Hand it Over to Dazos
Chapter 4
Let's Hand it Over to Dazos
The moment Recovery Unplugged decided to bring Dazos into the evaluation — and what the conversation looked like from there.
The Evaluation Process
Chapter 5
The Evaluation Process
How Recovery Unplugged actually evaluated their options — the criteria, the questions they asked, and what stood out about Dazos.
Nobody Gives you a Roadmap
Chapter 6
Nobody Gives you a Roadmap
The reality of building your tech stack without a playbook — and how Recovery Unplugged figured it out anyway.
The Complete Interview
Full Interview
The Complete Interview
The full Recovery Unplugged story from start to finish — the decision, the switch, and what their operation looks like today.
Instead of us having to manage a very technologically complex setup, we can turn a lot of that over to Dazos and have Recovery Unplugged really focused on what it needs to be focused on — which is serving clients, giving great clinical care and operating efficiently, not building out complex integrations for APIs to the EMR. That's not part of our core mission.
Robert Harrison, Executive Advisor - Innovation
Recovery Unplugged

The Real Conversation

The Salesforce Problem No One Talks About

Salesforce is an excellent, complex platform. It's built for Go to Market teams at scaling SaaS or product companies.

It was not built for a behavioral health facility managing concurrent admissions, insurance verifications, multi-site referral pipelines, and clinical coordination. Recovery Unplugged knew the difference.

The real cost isn’t the license fee. It’s the developer retainers, the custom builds that break every quarter, and the workflows your team works around because the CRM was never built to run admissions at your facility.

Admissions Built In, Not Bolted On
Track every lead from first call to admit with insurance status, bed availability, and referral source in a single view.
Multi-Location by Default
Manage pipeline across all your facilities without custom dev or manual workarounds — it's how Dazos was designed.
Don't Wait for Months to See Value
No murky timelines on implementation. No developer retainer.
Marketing Attribution tied to Revenue
Know exactly what channels are driving actual revenue from reimbursements, not just admissions.
Request a Demo

Ready to see what a CRM built for behavioral health looks like?

We’ll show you the exact workflows real facilities use — admissions, referral tracking, marketing automation, revenue intelligence, insurance verification, and multi-site operations.

  • No generic sales demo — we show behavioral health workflows
  • Talk to industry experts who've helped over 1500 facilities
See Dazos in Action